Providers

Experience you can count on.

Through Solution Resources EAP, you have access to highly experienced and well trained counselors. All our counselors are licensed by the state of Washington. Licensure requires at least a Master's degree, supervised training, and the passing of a state or national examination. The three types of licensure listed below are: LMFT (Licensed Marriage & Family Therapist), LMHC (Licensed Mental Health Counselor), and LCSW (Licensed Clinical Social Worker).

Below is a list of our counselors with their degrees, licensure information and areas of specialization. All counselors are independent practitioners, licensed as Master’s level therapists in the State of Washington, who provide services for Solution Resources on a fee for service basis.

To schedule appointments with a Solution Resources provider, please call our central number (509-535-4074) first. We will facilitate the referral and the counselor will then contact you.

Catherine McEnderfer - MSW, LICSW

Cathy has over 30 years experience in mental health and child welfare settings. She works with individuals from childhood age to adulthood and their families, as well as with couples. Cathy provides services by telehealth and in person at 140 South Arthur #515, Spokane WA 99202 (see directions).

Katie Keith MSW, LICSW

Katie has 10 years of experience providing services in community mental health, medical and tele behavioral health settings. She currently provides tele behavioral health services through a HIPPA compliant platform. She utilizes Cognitive Behavioral Therapy (CBT), solution focused, brief intervention, Motivational Interviewing, and mindfulness techniques to help reduce the impact of symptoms of anxiety, depression, stress, and life transitions. Katie provides services by telehealth.

MARY KAY HALL - MSW, LCSW

Mary Kay has over 18 years of experience as a therapist. She has worked in a school setting, mental health agency and in private practice. She specializes in domestic violence and sexual assault issues and positive parenting in her work with individuals, couples and families. She uses cognitive behavior therapy, mindfulness, relaxation training, psycho-education and psycho-dynamic therapies in her work with depression, anxiety, mood and other issues. Location: 140 South Arthur #515, Spokane WA 99202

Haley Hanson MS, LMHC

Haley has over 8 years of experience, with a background in clinical mental health and marriage and family therapy. Haley is licensed in WA & ID, works primarily with adults and couples from a relational perspective, specifically the Gottman method. She is also trained in EMDR to help clients process past trauma. Haley provides services in-person and through telehealth. Her office is located at 316 West Boone Ave STE 850, Spokane WA 99201 (New Embers Counseling).

Mark McEnderfer - MS, LMHC

Mark has over 30 years of experience in the delivery and administration of behavioral health services in the private and public sector. Mark assists in the facilitation of services for customers and clients served by Solution Resources.

Harper Kane - LMHC

Harper is a Licensed and Nationally certified Mental Health Counselor and Clinical Supervisor. She serves individuals, couples, and families facing challenges with Depression, Anxiety, Adjustment difficulties, Pain disorders, and interpersonal relationship difficulties. Harper uses evidence based interventions such as Cognitive Behavioral Therapy, Motivational Interviewing, and Gottman relationship principles to aid her clients in promoting positive growth. She believes that empathy and trust are foundational for creating meaningful change. Harper will see clients through a secure telehealth platform.

Janelle Green, MSW, LICSW

Janelle comes with years of experience working with individuals across the full lifespan in a variety of professional settings. Currently, she works with children, adolescents, and adults with concerns such as grief and loss, workplace stressors, motivation, self-esteem, confidence, depression, anxiety, and coping with life changes. Populations she most frequently supports include those experiencing chronic illness and their caregivers, individuals experiencing professional burnout and chronic stress, and young people facing big life transitions. Janelle utilizes cognitive behavioral therapy, acceptance and commitments therapy, solution-focused therapy, and mindfulness interventions. Janelle provides services by telehealth and schedules clients in the evenings and on weekends.

Lisa Olsen, MS, LMHC

Do you struggle to have your voice heard and ask for what you need? Do you often say yes, when you really mean no? Are relationships important to you but somehow you feel dissatisfied, frustrated, or stuck? Do you often end up taking on more than your fair share? If you desire a change or adjustment in your relationships, work, or career, but don’t know how to transition and achieve what you truly want, I’m here to help.  I have over 19 years of experience treating anxiety, depression, relationship issues, aging, caregiver burnout, career concerns, sleep issues, trauma and more. I am deeply committed to providing each and every client with a specialized experience that honors their whole person. This includes their lived experiences, the intertwined systems which impact their lives, their core values, their belief systems and their intersecting identities.  I am additionally trained and offer EMDR when appropriate.  To provide more ease in making this important decision, I offer a free 15-minute phone consultation, which may help you have a better sense of my style and gain clarity about the counseling process. Lisa sees clients by telehealth and in-person at her office at Sweetgrass Commons, 323 East 2nd Ave STE 201, Spokane WA 99202

Jeff Wallace - MSW, LCSW

Jeff has several years of experience assisting individuals, couples and groups with trauma/PTSD, addiction, and relationship problems. His goal is to be calming, comforting, and empathetic in a safe and therapeutic environment. He is a trained provider of EMDR and IFS (Internal Family Systems), and incorporates approaches like CBT, DBT, and Motivational Interviewing.  Location: 1212 North Washington STE 302, Spokane WA 99201. 

Michele Riordan - MSW, LMHC, CMHS

Michele has over 25 years of post-graduate experience as a clinician and program manager, working in various organizations. She focuses on using evidence-based approaches to help her clients manage life transitions, heal from trauma and PTSD, and to work through relationship issues. Her office is at 1516 West Riverside Avenue, Suite 201, Spokane, WA 99201

Shanna Porter - MSW, LICSW

As a social worker, I practice from a person-centered and strengths-based approach. I encourage others to recognize their own inherent dignity and worth. I strongly believe that healing is a collective experience, and it occurs within relationships. This is fundamental to trauma-informed care and healing-centered engagement. I utilize elements of Cognitive Behavioral Therapy, Motivational Interviewing and Solution-Focused Therapy. Identifying values, strengths and goals helps us in the process of addressing thoughts, behaviors, and emotions.

Prior to transitioning to private practice, I spent 10 years working in social services. In my experience, we are formed by the many facets of our lives and strive to integrate ourselves. For example, I am a Christian, social worker, wife, mother, sister, daughter, parent of special needs, foster/adoptive parent, Native American, Caucasian, veteran and survivor, etc. It is a journey to balance our many roles and practice self-care. You are worth it and I believe you deserve to be your full self. Shanna sees clients by telehealth and in-person at er office at Sweetgrass Commons, 323 East 2nd Ave STE 201, Spokane, WA 99202.

Andrea Durst - MSW, LICSW

Using an integrated therapeutic approach, Andrea has been working with Clients experiencing grief and loss, anxiety and depression, and the challenges that often come with our relationships. Working in the Inland Northwest for over 13 years, she specializes in adults and offers in person and telehealth appointments. In a supportive, compassionate, therapeutic environment you can begin to reclaim your joy and develop new tools to meet your challenges. Whether dealing with anxiety, depression, loss, trauma, or relationship issues- you can heal and find the change you need. Andrea sees clients by telehealth and at her office address 13126 West Sunset HWY, Airway Heights, WA